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System architecture & SLOs

Pre-launch. No live status to publish yet.

Materna Health Solutions is in early development. This page lists the systems we are building, the architecture we will run them on, and the SLOs we will commit to once we are serving live traffic. When we go live, real status and incident history will appear here, with no marketing math.

A warm, hopeful moment between a mother and her child

Honest framing

We will not publish fake uptime numbers or made-up incident history. The list below is what we are building. The SLOs further down are what we will commit to in writing once we are live with paying partners.

Systems

What we are building.

Patient

Patient PWA

Browser app, mobile and desktop.

in development

Voice agent

Inline voice input plus floating companion.

in development

Patient messages

Bilingual asynchronous messaging.

in development

Telehealth (native)

WebRTC video, EN + ES interpreter on demand.

in development

Clinician

Provider workspace

Risk panel, schedule, charting.

in development

AI Scribe

Real-time SOAP draft from voice.

in development

Coordinator portal

Members, gaps, SDOH, outreach.

in development

Payer dashboard

HEDIS, outcomes, contract.

in development

Platform

Identity / SSO

OAuth 2.0, SAML, magic links.

in development

Audit log

HIPAA event log, immutable.

in development

FHIR R4 export

Cross-border consent-gated bundles.

in development

Data warehouse

Outcomes and analytics queries.

in development

Integrations

EHR (FHIR R4)

Read and write at partner EHRs.

in development

CDS Hooks

Risk surfacing inside the EHR.

in development

ePrescribing

NCPDP SCRIPT and EPCS support.

in development

Lab interfaces

Inbound results, outbound orders.

in development

SMS and messaging

Bilingual outbound and 2-way.

in development

SLOs we will commit to

Numbers we will hold ourselves to once live.

These will appear in every enterprise contract. Higher tiers available for partners who need them.

Patient app uptime target

99.95%

Provider workspace uptime target

99.95%

API uptime target

99.9%

Self-harm escalation MTTR

< 5 minutes

Critical alert delivery

< 30 seconds

Safety pathways will run separately from any model score.

Self-harm phrases, severe-bleeding cues, decreased fetal movement after 28 weeks, and other acute symptoms will route directly to an on-call line. The score never gates anything urgent. We design that pathway as a separate P0 surface, monitored independently, paged on its own dial.

When we go live

A real status page will replace this one. It will show live system health from production telemetry, with incident history, postmortems, and the option to subscribe over email, SMS, or webhook. Until then, this page is a specification.